The results are in for the most recent resident satisfaction survey provided by the city of Naperville. It was a lengthy questionnaire, with an even more lengthy interpretation of the results. For the most part it appears the residents of Naperville are satisfied with their way of life.
There are some major areas of dissatisfaction including:
- the flow and congestion of traffic
- less than desirable public transportation services
- household hazardous waste disposal services
- visibility of police in neighborhoods
- the quality of the city’s television station
Another area of concern is that almost one out of 5 residents do not feel safe in downtown Naperville after 10pm. Not impressive for a city that once prided itself in being family friendly, but continues to slide in that all important metric.
The flow of traffic and congestion is a challenge for the city to rectify; difficult to make it better, but extremely easy to make it worse. The city will have the opportunity to make it worse when they finally address the issue of the downtown Water Street high-density project.
So things on the whole are good in Naperville, at least based on the questions that were asked. However some all important questions were missing from the survey including:
- Are you satisfied with the actions of the city council which have lead to law suits against the city?
- Can you name two city council members?
- Can you name one city council member?
- Do you believe the city manager is getting the job done?
- Do you even know who the city manager is?
- Are you pleased that the city wants a do-over vote for something you already voted on; our form of representation?
- Are you pleased that the city would not allow you to vote on a non-binding referendum for smart meters?
- Are you pleased that the city forcefully installed smart meters on your home?
- Are you pleased that two Naperville moms were arrested for protecting their homes and families from forced smart meter installation?
- Are you pleased with Naperville’s image in the Chicago area and nationwide due to the inappropriate actions of the city council?
- Are you satisfied with Naperville’s lack of effective leadership?
The survey indicates that things are good in Naperville, but if ‘better’ is possible (and it definitely is), then ‘good’ is not enough. It’s time to make things better on election day April 9.