When Steve Chirico was elected mayor of Naperville in 2015, it was a declaration that doing business in Naperville was about to change; Naperville was now going to be lead by a successful businessman. A little over three years of Chirico’s first term and a number of changes are apparent, including running the City of Naperville as an efficient business. Some of the more noticeable improvements include:
- Demonstrating accountability
- Building trust
- Maximizing relationships
- Managing performance
- Driving change
- Thinking critically
- Managing execution
- Improving communication
The first change occurred at the beginning of the very first city council meeting when Mayor Chirico called the meeting to order at 7:00 PM sharp. No more starting council meetings five or ten minutes late; being punctual was the new order of business. This was a major change from previous mayoral administrations when meetings would start in the vicinity of the start time which was always late. Punctuality (respect for other peoples time) now became a priority. You can’t run a successful business if the sign shows you’re open at 9:00AM and the doors don’t get unlocked until 9:10, or the phone is ringing and no one is there to answer it.
You would think that by now, Naperville council members would know they better be ready to do the ‘peoples business’ when roll call is announced, but unfortunately there’s typically someone stumbling their way to their seat at the dais during roll call. At the last meeting Naperville councilman John Krummen was nowhere to be seen as his name was called during roll call:
There is no doubt that Krummen is a very important person with places to go, people to see, and things to do. Krummen would be the first to agree with that, so being late or a no-show goes with his territory. The good news for Krummen is that he’s not the only person who was a no-show for a roll call
The difference is that Bueller had a really good reason to miss roll call; you can’t beat fun at the old ball park.